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FBRDirect wants to hear from you. Please send us your questions or comments
regarding this Web site or the services we offer.
To reach The FBR Funds Shareholder Services Group or Marketing Department
please go to www.fbrfunds.com.
FBRDirect Telephone: Please call toll-free 1.888.200.4350 and select option
1 to place a trade, option 2 for general customer assistance, or option 3 for
web-site technical assistance issues.
FBRDirect FAX: To transmit instructions regarding your account or to update your
account information, please send a signed fax with instructions and your account
information to 703.875.1338.
Mail: To Submit applications, forms, deposits and other written correspondence, please
use the following address:
Standard:
FBRDirect
PO BOX 9491
Arlington, VA 22219
Overnight:
FBRDirect
1001 Nineteenth Street North
Arlington, VA 22209
Note: Please make all checks payable to National Financial Services LLC
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Email: For general questions about FBRDirect and the use of our Web site
or for comments or feedback about our Web site, please use the following:
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To:
FBRDirect Customer Service
(customerservice@fbr.com) |
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Your E-Mail Address: |
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Caution: E-mail
you send to FBRDirect through the Internet may not be secure. Therefore, you should not send
FBRDirect e-mail that contains confidential information including account numbers, social
security numbers and passwords. Further, do not send time-sensitive, action-oriented
messages, such as instructions to place a trade, transfer funds, or stop payment of a
check, as it is our policy not to accept such items by email. FBRDirect is not liable for
any acts or failures to act as a result of your email message.
To assist you with any technical difficulties you may be reporting, this email will
provide FBRDirect with HTTP Header information including and not limited to your
IP address, browser type and version. This information is not used for any other
purpose. For more information about privay and security on our website, including
our privacy policy, please
Click Here.
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Friedman, Billings, Ramsey Group, Inc. (NYSE: FBR) has a number of subsidiaries, including the following:
Friedman, Billings, Ramsey & Co., Inc. and FBRDirect which are investment banks and broker-dealers registered
with the United States Securities and Exchange Commission and are members of the Securities Investor Protection
Corporation (SIPC); FBR Investment Management, Inc., and FBR Fund Advisers, Inc., are
registered investment advisers under the Investment Advisers Act of 1940;
All references at this web site to "FBR" refer to FBR Group and its predecessors and subsidiaries as appropriate.
Please read Important Information about Links to Other Sites
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System response and account access times may vary due to a variety of factors, including trading volumes,
market conditions, system performance, and other factors.
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